Support

You can find quick answers to the most frequently asked questions here. Haven’t found the answer to your question? Please contact us, we’re happy to help.

General

1How does Ecofont save ink?

Just before printing, Ecofont unnoticeably converts all letters and characters in your document into an ink-saving equivalent of those letters and characters. This looks exactly the same as the font you use on your screen, but with significantly less pixels actually printed. These so called ‘holes’ are hardly recognised by the human brain, and therefore the quality of the print is still exactly the way you were used to.

2How much ink do I save with Ecofont?

Independent tests from Buyerslab demonstrate a 46,5% saving in toner ink with Ecofont compared to normal printing.

3Does Ecofont have an effect on the print-job time?

Ecofont unnoticeably converts all letters and characters in your document into an ink-saving equivalent of those letters and characters. This will take just a few seconds of extra processing time. For larger documents and PDFs the additional printing time can be 5-10 seconds.

4Which fonts are supported by Ecofont?

Ecofont currently supports the most commonly used fonts such as Arial, Calibri, Tahoma, Times New Roman and Verdana. Future updates will include additional fonts.

5Which languages are supported by Ecofont?

The Ecofont Virtual Printer software is currently available in English, German, Dutch, French, Spanish, Portuguese and Turkish.

Technical

1Can I use Ecofont with any operating system and program?

Ecofont operates like any other standard printer driver and works independently from other software. Ecofont is compatible with any Microsoft Windows system and application. No maintenance is required.

2 Do I need a special printer to use Ecofont?

No! You can continue using your own printing solutions. Our software is installed on your system and acts as a printer driver. No change in hardware or software is required.

3Where can I find the software and manual?

The latest version of Ecofont can always be downloaded via www.ecofont.com/download. The manual can be found via the Ecofont Settings Manager in the “Help” section. Our Software is single-user based. If you’d like to use it on another device you first have to logout via the Ecofont Settings Manager in the “License” section before you can logon another PC.

4 How do I activate the Ecofont software?

Upon registration at our website you created a login (your e-mail address) and a password yourself. These credentials are requested to activate our software after you downloaded it from our website.

5 How can I reset my password?
In case you forgot your password you can request a new password yourself via the Ecofont Settings Manager in the “License” section.
English